Thank you for shopping with PrimaForce! Your order is as important to us as it is to you.
PrimaForce Support is available weekdays 9AM-5PM eastern time at 844-840-8150 or anytime at firstname.lastname@example.org
Remember, all queries are answered in the order in which they are received, and as a result, delays occur from time to time. Requests made outside of standard weekday business hours will be addressed as soon as possible
We do our best to respond to support emails within 48 hours.
Our products can be returned within 30 days of the original purchase of the product.
To be eligible for a return, please make sure that:
- The product was purchased within the last 30 days.
- The product is unopened, in its original packaging.
- Gear must be unworn and unused, unwashed, with tag(s) and in new condition.
- We are unable to accept returns of purchases made from third party retailers.
Products that do not meet this criteria will not be considered for return.
DAMAGED, LOST, OR STOLEN ITEMS
We make every effort to safely secure and ship your order, but understand that, on rare occasion, merchandise can be damaged in transit. If you feel that your order was damaged during delivery, report it immediately and a representative will contact you. We are not responsible for lost or stolen merchandise.